Attendance Officer

A supportive and well‑organised school in Walsall is looking for a dedicated, proactive, and highly organised Attendance Officer to help improve pupil attendance and support families. This role suits someone who is confident communicating with parents, can analyse attendance data, and understands the importance of safeguarding and early intervention.

📝 Key Responsibilities

• Monitoring daily attendance and following up unexplained absences
• Making first‑day response calls and maintaining accurate attendance records
• Meeting with pupils and families to identify barriers to attendance
• Conducting home visits where necessary (with appropriate training/support)
• Analysing attendance data and producing reports for SLT
• Working closely with pastoral teams, safeguarding leads, and external agencies
• Supporting the implementation of attendance strategies and interventions
• Ensuring all procedures follow statutory guidance and safeguarding policies

👩‍💼 What the School Needs

• Experience in a school office, pastoral, or attendance role (preferred)
• Strong communication skills and confidence speaking with families
• Good IT skills, including MIS systems (SIMS/Arbor/Bromcom)
• Ability to handle sensitive situations with professionalism and empathy
• Strong organisational skills and attention to detail
• A proactive, solution‑focused approach to improving attendance
• Enhanced DBS on the update service, or willingness to obtain one

If you are interested in this position or want to find out more, email Mia at mia@zesteducation.co.uk or ‘apply for job’ at the top of the page to submit your details.

Zest Education are an APSCo audited agency and are dedicated to safeguarding children. All candidates must hold an enhanced DBS (or allow us to process one for you) and be registered to the DBS Update Service, be able to provide references to cover the last two years and successfully pass all other necessary safeguarding checks prior to clearance for work.

Salary is dependent on experience, training, or qualifications. The minimum experience, training, or qualifications required for this position are recent school-based experience (within the last 5 years within a school that teaches the British Curriculum) and/or care-based experience within the last 5 years.

The role advertised is for temporary supply work.

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